Terms & Conditions

Welcome to Nina Madden Ltd. These Terms & Conditions apply to all users, clients, and participants engaging with our programs, courses, or digital content through www.ninamadden.com  (“the Site”) and any associated platforms.

By accessing or purchasing any of our offers, you agree to the following terms.

1. Who We Are

Nina Madden Ltd is a UK-based company offering personal development programs, accredited NLP and coaching training, and professional development for coaches, healers, and change-makers.

For all enquiries, you may contact us at:
Email: [email protected] 
Website: https://ninamadden.com

2. Ethics, Integrity & Transparency

As an organisation that values professionalism, we align fully with the International Coaching Federation (ICF) Code of Ethics, which outlines core values and standards for ethical coaching practice.

We do not engage in manipulative or dishonest sales tactics. All pricing is structured with fairness and accessibility in mind, and we aim to communicate clearly throughout your experience with us. Our commitment is to integrity, transparency, and delivering genuine value to all clients and participants.

3. Program Access & Usage

Upon purchasing an online course, you will receive access for the duration outlined in the specific program offer. Access is for personal, non-commercial use only. You may not share, resell, duplicate, or distribute course materials without prior written consent.

All content, including video lessons, PDFs, audio files, and frameworks, remains the intellectual property of Nina Madden Ltd.

4. Payment Terms

All prices are listed in GBP (£). Payment plans, if offered, must be completed in full. Failure to complete a payment plan may result in suspension of access until payments are up to date.

We reserve the right to modify pricing at any time. Promotional discounts may be time-limited and are offered at our sole discretion.

5. Refund Policy

Due to the nature of digital and coaching products, all sales are final unless otherwise stated on the specific course or program sales page.

If a refund policy is offered, the terms and window for eligibility will be clearly stated. Refunds will not be issued outside of that window. If you are unsure whether a program is right for you, we encourage you to schedule a consultation prior to enrolling.

6. Limitation of Liability

Participation in any program does not guarantee specific business or personal outcomes. Your results depend on your individual effort, application, and circumstances.

Nina Madden Ltd is not liable for any direct, indirect, incidental, or consequential damages that may result from your participation in our programs.

We do not offer medical, legal, or financial advice. All information is intended for educational purposes only.

7. Data & Privacy

We respect your privacy and are fully compliant with the UK GDPR and Data Protection Act 2018. For full details on how we collect, store, and use your data, please refer to our Privacy Policy  (link or create if not yet published).

8. Changes to These Terms

These Terms & Conditions may be updated from time to time. All changes will be reflected on this page with the updated effective date. Continued use of our services after changes are made indicates your agreement to the new terms.

Contact Us

For any questions about these Terms, email us at [email protected].

OUR ETHICS, INTEGRITY, & TRANSPARENCY

As an organisation that cares deeply about professionalism and ethical practices we adhere to and emphasize the International Coaching Federation (ICF) Code of Ethics.

The ICF Code of ethics describes the ICF core values, ethical principles, and standards of behaviour for all ICF professionals. Additionally, Nina Madden Ltd commits to acting with integrity and transparency. We hold ourselves and our participants to the highest level of integrity. We strive to be as transparent as possible by explicitly stating measures being taken to provide programs in an ethical manner. We do not believe in using manipulative or dishonest sales tactics and strive to provide a safe and ethical sales process. Further, we work to provide fair and equitable pricing for all programs to ensure access and quality of coaching and NLP education.